What to Look for When Choosing an Auto Transport Company?

By EricAdamson

When it comes to moving your vehicle from one location to another, whether it’s across the country or just a few hundred miles away, choosing the right auto transport company is essential. Entrusting your valuable asset to a third party requires careful consideration and research. To ensure a smooth and stress-free experience, it’s crucial to know what to look for when selecting an auto transport company. Here, we’ll discuss the key factors to consider in making this important decision.

  1. Reputation and Reviews

Start by researching the reputation of potential transport companies. Look for reviews and testimonials from past customers. Online platforms, such as Google, Yelp, and the Better Business Bureau, can provide valuable insights into a company’s track record. Read both positive and negative reviews to get a balanced perspective. A company with a consistently good reputation and positive customer feedback is a strong indicator of reliability.

  1. Licensing and Insurance

Verify that the transport company is properly licensed and insured. This information should be readily available on their website and easily confirmed with the Department of Transportation (DOT) and the Federal Motor Carrier Safety Administration (FMCSA). Adequate insurance coverage ensures that your vehicle is protected in case of any unforeseen incidents during transport.

  1. Experience and Expertise

Choose a company with a proven track record in the auto transport industry. An experienced company is more likely to have the necessary knowledge and skills to handle your vehicle safely and efficiently. They are also better equipped to navigate any potential challenges that may arise during transit.

  1. Services Offered

Consider the specific services offered by the autotransport company. Some companies specialize in certain types of vehicles, such as classic cars or oversized vehicles, while others offer a range of services. Make sure the company can accommodate your specific needs, whether you’re transporting a standard car, a motorcycle, an RV, or a specialty vehicle.

  1. Pricing and Transparency

Obtain quotes from multiple transport companies and compare their pricing. Be wary of companies that provide significantly lower quotes than others, as this could be a red flag for hidden fees or subpar service. Look for a company that provides a transparent pricing structure with no hidden costs.

  1. Delivery Timeframe

Discuss the expected delivery timeframe with the transport company. While transit times can vary depending on factors like distance and route, a reputable company should be able to provide you with a reasonable estimate. Be cautious of promises that seem too good to be true, as unrealistic delivery times may indicate an unreliable company.

  1. Customer Service and Communication

Effective communication is crucial during the auto transport process. Pay attention to how responsive and helpful the company’s customer service team is when you have questions or concerns. A company that prioritizes clear and prompt communication is more likely to provide a positive overall experience.

  1. Vehicle Inspection and Condition Report

Before your vehicle is transported, the transport company should perform a thorough inspection and provide you with a condition report. Make sure to review this report carefully and take note of any existing damages to your vehicle. This will serve as a reference point in case any issues arise during transit.


Choosing the right auto transport company requires careful consideration of factors like reputation, licensing, pricing, and services offered. By conducting thorough research and asking the right questions, you can ensure that your vehicle is in safe hands during its journey. Prioritize transparency, communication, and experience when making your decision, and you’ll be well on your way to a stress-free transport experience. Remember, your vehicle is a valuable asset, and entrusting it to a reputable company will give you peace of mind throughout the process.